33 questions, answered properly

Payments with Stripe, Razorpay and PayPal, including subscriptions, refunds, payouts and UPI. CRM with HubSpot, Salesforce and Zoho over REST and webhooks. Messaging with the official WhatsApp Business API, Slack and Twilio. Identity with AWS Cognito. Commerce with Shopify and WooCommerce. Plus custom API clients where no connector exists.

n8n is an open source workflow automation platform. The core difference is hosting and cost: n8n can run on your own server, so you pay for the server rather than per task executed. At low volume Zapier is simpler. Past roughly ten thousand tasks a month, self hosted n8n is dramatically cheaper and keeps your data inside your own infrastructure.

Zapier when volume is low and nobody technical is available; it is the simplest to run. Make when your workflows branch, loop or process arrays and you want a lower per operation cost. Self hosted n8n when volume is high, data residency matters, or you need custom code inside a workflow.

Every workflow we build includes error branches and alerting, so a failure raises a WhatsApp or email alert within seconds with the payload attached. Thirty days of support are included after go live. Most clients then move to a retainer because third party APIs change, but you are never obliged to and you hold all credentials and source.

Yes, through the official WhatsApp Business API, covering appointment reminders, order updates, lead alerts and two way conversational flows. We use the official API rather than unofficial libraries, so your number is not at risk of being banned.

It will if it is not grounded. Every assistant we build retrieves from your actual documents and is instructed to decline rather than speculate when the answer is not in the source material. We test that behaviour against an evaluation set before launch and report the accuracy figure.

Idempotency keys on every write, signature verification on every inbound webhook, retry with exponential backoff on rate limits, and a scheduled reconciliation job that compares both systems and alerts on any difference. That combination is what keeps an integration trustworthy over years.

Engineering rates start from ten US dollars an hour and vary by specialism. Automation and web work sit at the lower end, while GIS and specialist integration work sits higher. Larger pieces of work can be converted into a fixed written quote once we have scoped them, and nothing is billed before it is agreed.

Because a project price without a scope is a guess, and a guess published on a website is misleading. An hourly band tells you honestly what tier of firm you are dealing with, and once we understand the work we convert it into a fixed written quote so you carry no open ended risk.

Almost always because it is a template installation: a purchased theme, your logo and text dropped in, and no engineering. For some businesses that is genuinely the right purchase and we will tell you so. What it does not give you is custom design, correct technical SEO foundations, performance work, structured data, or somebody supporting it in year three.

Milestone based. Typically an initial payment to begin, one or more progress milestones, and a balance on completion. Indian clients are invoiced in rupees with GST, and international clients in their own currency.

We quote the change separately and you decide before we build it. We do not silently absorb scope, because that is how projects run late, and we do not use change requests as a revenue strategy either. Small adjustments within the spirit of the agreed scope are simply done.

For fixed scope work, roughly a week of engineering. Below that the overhead of scoping, contracting and handover outweighs the work itself and you would be better served by a freelancer. We will say so rather than taking the project and under serving it.

Yes, since 2017. We have delivered projects into the United States, the United Kingdom, Canada, France, Israel and Australia. We keep overlapping hours, sign NDAs before scoping, assign all intellectual property to you on payment, and invoice in your currency.

We hold the first call within two working days of you contacting us. A written scope and a quote usually follow within a few days of that call, and small pieces of work can often begin the following week.

WhatsApp for quick questions, email for anything needing a record, scheduled video calls for reviews, and a staging URL you can open at any moment to see the current state. We adapt to Slack, Teams or your own project tool if you prefer.

Thirty days of support are included with every project. After that, maintenance retainers cover security patching, dependency upgrades, monitoring, backups and small changes. You are not locked in, because you hold the code and the accounts.

Yes, before scoping begins. We also assign all intellectual property to you on payment and will review and sign your own master services agreement if you have one.